About Us
Effective Date: 4 July 2026
Welcome to Lee Lane Pet Store.
Lee Lane Pet Store is the trading name of LEE LANE PET STORE LIMITED, a UK-registered private limited company. We operate an online store offering a range of products for dogs and cats, including pet beds, interactive pet toys, pet accessories, and pet clothing.
We are committed to providing a straightforward online shopping experience through clear product information, transparent store policies, and responsive customer support.
Our Story
Lee Lane Pet Store was established to provide pet owners with a convenient place to shop for everyday pet products online.
Our website allows customers to browse, compare, and purchase products across our product categories. We regularly review our catalogue to reflect product availability and maintain accurate product information.
Our Mission
Our aim is to:
- Offer a carefully selected range of pet products.
- Maintain clear and transparent business practices.
- Assist customers with order, delivery, payment, and product enquiries.
- Continue updating our product selection as new products become available.
Our Product Range
Pet Beds
Comfortable beds available in a variety of sizes and styles.
Interactive Pet Toys
Puzzle toys, treat toys, balls, and other interactive play products.
Pet Accessories
Everyday accessories for feeding, walking, travel, and general pet care.
Pet Clothing
Coats, jackets, sweaters, hoodies, and other pet apparel.
Our product selection may be updated from time to time as new products become available.
Customer Support
Our customer support team can assist with enquiries relating to:
- Orders
- Shipping & Delivery
- Returns & Refunds
- Product Information
- Payment Enquiries
We aim to respond during our published customer service hours.
Shopping With Us
Lee Lane Pet Store operates exclusively online, serving customers throughout the United Kingdom.
Customers can browse our catalogue, place orders securely, and access important store information through our website. We encourage customers to review product descriptions and our store policies before placing an order.
Business Operations
Our day-to-day operations include:
- Order Processing
- Payment Processing
- Shipping Coordination
- Customer Support
Orders are handled in accordance with our Shipping Policy and other applicable store policies.
Transparency
We believe customers should have access to clear and accurate information about how we operate.
Our website includes dedicated pages for:
- Shipping Policy
- Return & Refund Policy
- Privacy Policy
- Terms & Conditions
- Payment Policy
- Frequently Asked Questions (FAQ)
We encourage customers to review these pages before placing an order.
Business Information
Legal Company Name: LEE LANE PET STORE LIMITED
Company Number: 07450208
Business Name: Lee Lane Pet Store
Business Email: support@leelanepetstore.com
Business Phone: +44 1204 692938
Business Address: 135–137 Lee Lane, Horwich, Bolton BL6 7AG, United Kingdom
Customer Service Hours: Monday–Friday | 9:00 AM – 5:00 PM (GMT/UTC+0)
Order Cut-Off Time: 5:00 PM (GMT/UTC+0)
Contact Us
If you have any questions about our products, orders, shipping, returns, payments, or store policies, please contact our customer support team using the details above.
Thank you for visiting Lee Lane Pet Store. We appreciate your business and look forward to serving you.